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Privacy Policy

 

Effective Date: 04/25/2025

This Privacy Policy explains how PLCpartssolution (“we”, “us”, “our”, or “the Site”) collects, uses, and shares your personal information when you visit or make a purchase from https://plcpartssolution.com.

1. Collecting Personal Information

We collect the following types of information to operate and improve our online store and services:

1.1 Device Information

Examples: Browser type, IP address, time zone, cookies, search terms, pages viewed
Purpose: To load the Site properly, enhance user experience, and perform analytics
Source: Automatically via cookies, tags, log files, and pixels
Shared with: Shopify

1.2 Order Information

Examples: Name, billing/shipping address, payment info, email, phone
Purpose: To fulfill orders, process payments, prevent fraud, and communicate with you
Source: Collected directly from you
Shared with: Shopify and payment processors

1.3 Customer Support Information

Examples: Emails, messages, phone conversations
Purpose: To assist you with orders, support, and account-related issues
Source: Collected directly from you
Shared with: Shopify and relevant support tools

2. Use of Personal Information

We use your personal data to:

  • Process and ship your orders

  • Communicate with you

  • Improve our website and customer experience

  • Offer marketing communications (if opted in)

  • Comply with legal obligations

3. Sharing Your Information

We share your information only as needed:

  • With Shopify, our eCommerce platform

  • With carriers (DHL, UPS, FedEx, USPS) for shipping

  • With marketing/analytics providers (e.g., Google Analytics, Meta Ads)

  • If legally required (e.g., subpoenas or legal requests)

4. Behavioral Advertising

We may use your information for interest-based advertising:

5. Cookies

We use cookies to:

  • Keep your cart active

  • Facilitate checkout

  • Track user behavior for analytics and marketing

Most cookies expire within 30 minutes to 2 years. You can manage cookies through your browser or visit www.allaboutcookies.org.

6. Do Not Track

Our website does not respond to “Do Not Track” signals due to the lack of consistent industry standards.

7. Minors

Our site is not intended for individuals under the age of 13. If you believe a child has provided personal data, contact us to request deletion.

8. Lawful Basis for Processing (GDPR)

If you're in the EEA, we process your information based on:

  • Your consent

  • Contract performance

  • Legal compliance

  • Legitimate interest

9. Your Rights

EEA Residents (GDPR)

You may request access, correction, deletion, or portability of your data. Contact: sales@plcpartssolution.com

California Residents (CCPA)

You may request:

  • The categories of personal data collected

  • Deletion of your personal data

  • That we do not sell your data

Submit requests by emailing sales@plcpartssolution.com

10. Data Retention

We retain your order information unless and until you request its deletion.

11. Automated Decision-Making

Shopify may temporarily restrict access from IPs or cards associated with failed transactions to prevent fraud. These decisions do not have legal effects on users.

12. Changes to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.”

13. Contact Us

For questions or privacy-related requests, please contact:

PLCpartssolution
2208 Crossbow Street
Minneola, FL 34715
United States
Email: sales@plcpartssolution.com


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