Warranty Coverage
At PLCpartssolution, we are committed to providing quality equipment backed by reliable support. Our comprehensive warranty policy ensures that all products are protected under normal usage conditions for a defined period.
Warranty Duration
-
New Equipment: 12-month warranty
Warranty Exclusions
The warranty does not cover the following:
-
Improper installation or failure to follow specifications and recommendations.
-
Damage due to abuse, neglect, misuse, or unauthorized modifications.
-
Defects from transportation, handling, natural disasters, or external impact (e.g., scratches, dents).
-
Failures caused by unstable or incorrect power supply.
-
Exposure to moisture or harmful substances affecting electronic components.
-
Unauthorized repair attempts, including component or circuit board replacement.
-
Malfunctions caused by electrical noise or interference.
-
Inadequate grounding of the machine or equipment.
-
Failures due to poor ventilation or high temperatures.
-
Damage from excessive mechanical vibration.
-
Defects resulting from issues with the connected machinery.
-
Failures due to overcurrent, overload, or speeds beyond manufacturer specifications.
-
Storage in environments unsuitable for electronic devices.
Important Notice
To ensure product longevity and maintain warranty coverage, it is essential to follow all installation and usage guidelines. By adhering to these conditions, we uphold the quality standards that define PLCpartssolution.